ALL orders in the CONTINENTAL US over $75.00 get FREE USPS/UPS SHIPPING
You've placed your order, now what? All domestic U.S. orders will ship within 1-3 business day(s) via UPS Ground, USPS Priority or First Class (depending on the weight). Most orders will arrive within 3-4 business days (maximum 7 days depending on the region & USPS). You will receive an email with tracking information when your order has been shipped. Orders under $75.00 will ship at flat rate of $5.
If you cannot locate your package, we first recommend you reach out to the postal office with the tracking number for the item. Majority of the times the package is delivered at a wrong location and could easily be resolved. If the issue is still not resolved with the post office, please reach out to firstname.lastname@example.org and we will take care of you! :) Your satisfaction is our #1 priority.
At Dash of Pink, we want you to be happy with your purchase! If you are not satisfied for any reason and wish to return the item(s), items can be returned within 14 business days (minus the shipping cost) for STORE CREDIT in the form of a gift card. Please note we do NOT exchange products as our inventory changes quickly.
First, check to see if your item(s) is eligible for return (If they do not meet these requirements, you will be contacted and the item(s) will be returned to you. You will be invoiced for the shipping cost to ship the returns back to you. If we do not receive the payment within 3 business days, returned items will be donated):
TO REQUEST A RETURN:
Please click on the link below to begin your return process & follow the instructions on the page:
Return package must be postmarked within 14 calendar days from the date you receive your order (return shipping will be responsible by the customer).
We reserve the right to refuse a return if the item(s) have any signs of wear, alteration, misuse or damage.
RETURN PROCESSING TIME:
You will be notified via the email address associated with your order within 24-48 business hours of receiving your return. You will receive a store credit in the form of a gift card, within 5-7 business days (to the email address associated with your order).
WHAT IF MY ITEM(S) ARRIVED DAMAGED?
For defective items, it must be reported within 3 days of receiving the merchandise or cannot be returned. If we have the same item in stock, we will ship the new item at no cost. If the item is out of stock, we will refund you the amount. Return shipping for damaged item(s) will be covered by Dash of Pink.
If you have additional questions, please emails us at email@example.com.