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Shipping & Returns

SHIPPING POLICY

ALL orders in the CONTINENTAL US over $75.00 get FREE USPS SHIPPING

All domestic US orders will ship within 1-2 business day(s) via USPS Priority or First Class (depending on the region). Most orders will arrive within 2-3 business days (maximum 4 days depending on the region). Weekends and holidays are not business days, and are therefore excluded from processing and shipping times. You will receive an email with tracking information when your order has been shipped. Orders under $75.00 will ship at flat rate of $5.

Lost Packages

If you cannot locate your package, we first recommend you reach out to the postal office with the tracking number for the item. Majority of the times the package is delivered at a wrong location and could easily be resolved. If the issue is still not resolved with the post office, please reach out to contact@dashofpink.co and we will take care of you! :) Your satisfaction is our #1 priority.

 

RETURN POLICY

At Dash of Pink, we want you to be happy with your purchase! If you are not satisfied for any reason and wish to return the item(s), items can be returned within 14 business days (minus the shipping cost) for STORE CREDIT. Sale items are FINAL & CANNOT be returned. Please email contact@dashofpink.co within 7 days of receiving the item, and let us know the reason and which item you'd like to return. Once we receive the email we will proceed with the return process.

Return package must be postmarked within 14 calendar days from the date you receive your order (return shipping will be responsible by the customer).

Item(s) cannot be returned if it’s postmarked after 14 calendar days from the date you receive your order.

Sale Item(s) and jewelry cannot be returned or exchanged.

Item(s) must be unworn, undamaged, free of smoke/perfume odor, makeup, any stains and pet dander/hair, and original tags still intact (if applicable).

We reserve the right to refuse a return if the item(s) have any signs of wear, alteration, misuse or damage. 

If any returns do not meet these requirements, you will be contacted and the item(s) returned to you (shipping cost will be charged).

Limit of (10) items return per calendar year per customer.

Items purchased with store credit from previous returns can NOT be returned the second time.

For defective items, it must be reported within 3 days of receiving the merchandise or cannot be returned. If we have the same item in stock, we will ship the new item at no cost. If the item is out of stock, we will refund you the amount. Return shipping for damaged item(s) will be covered by Dash of Pink.

For any questions, please emails us at contact@dashofpink.co.

RETURN & PROCESSING TIME

You will be notified via the email address associated with your order within 24-48 business hours of receiving your return. Return will be processed within 5-7 business days.